NewJili Privacy Policy

This Privacy Policy ("Policy") describes how NewJili ("NewJili," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the NewJili online gaming platform at newjili.one ("Platform").

NewJili is committed to handling your personal data responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any other applicable regulations issued by the National Privacy Commission (NPC) of the Philippines.

By registering an account, making a deposit, or otherwise using the NewJili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read together with NewJili's Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.

NewJili collects personal data through several channels, including your account registration, your use of the Platform, your communications with our support team, and through automated technical means. The categories of personal data we collect include:

NewJili uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your NewJili account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide access to games, process wagers, credit winnings, and deliver all features of the NewJili Platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Identity Verification (KYC): To verify your identity and age in compliance with applicable Philippine regulations and our internal responsible gaming policies.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, tax reporting requirements, and any lawful requests from regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our support channels.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion, deposit limit, and other responsible gaming tools you may request.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the overall performance and user experience of the NewJili Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time by contacting our support team.

NewJili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

NewJili processes your personal data on the following legal bases under applicable Philippine data protection law:

• Contractual Necessity: Processing is necessary to perform our contract with you — that is, to provide the NewJili Platform services you have registered for, including account management, game access, and payment processing.
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including AML regulations, age verification requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for NewJili's legitimate business interests, including fraud prevention, platform security, and improving our services, provided those interests are not overridden by your data protection rights.
• Consent: For certain processing activities — such as sending marketing communications or processing sensitive personal information — we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

NewJili does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC and identity verification service providers who assist NewJili in verifying player identities and ages in compliance with regulatory requirements.
• Game Providers: Licensed game software providers whose games are available on the NewJili Platform. Certain technical data may be shared with game providers to facilitate gameplay and resolve technical disputes.
• Regulatory Authorities: Philippine government agencies, law enforcement bodies, and regulatory authorities, where disclosure is required by law, court order, or regulatory directive. This includes the Anti-Money Laundering Council (AMLC) and other relevant bodies.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by NewJili, subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of NewJili's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

NewJili uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Essential Cookies: These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance Cookies: These cookies collect anonymized information about how players use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve Platform performance.
• Functional Cookies: These cookies allow the Platform to remember your preferences, such as your preferred language or display settings, to provide a more personalized experience.
• Analytics Cookies: We use analytics tools to understand aggregate usage patterns on the Platform. Analytics data is processed in anonymized or pseudonymized form where possible.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the NewJili Platform. For more information on managing cookies, refer to your browser's help documentation.

NewJili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Accounts: Personal data associated with active NewJili accounts is retained for the duration of the account relationship and for a period of at least five (5) years following account closure, in accordance with applicable Philippine AML and financial record-keeping requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of the transaction.
• Identity Verification Documents: KYC documents are retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, as required by applicable law.
• Support Communications: Customer support records are retained for a period of three (3) years from the date of the last interaction.
• Marketing Data: Where you have consented to receive marketing communications, your contact details for marketing purposes are retained until you withdraw your consent or request deletion.

When personal data is no longer required for any of the above purposes, NewJili will securely delete or anonymize it in accordance with our internal data disposal procedures.

NewJili implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the NewJili Platform is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: Access to personal data is restricted to authorized NewJili personnel and service providers who have a legitimate need to access it for the purposes described in this Policy. All personnel with access to personal data are subject to confidentiality obligations.
• Secure Storage: Personal data is stored on secure servers with appropriate physical and logical access controls. Sensitive data, including financial information and identity documents, is stored in encrypted form.
• Regular Security Assessments: NewJili conducts regular security assessments and vulnerability testing to identify and address potential security risks.
• Incident Response: NewJili maintains a data breach response plan. In the event of a security incident affecting your personal data, we will notify you and the relevant Philippine regulatory authorities as required by applicable law.

Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by NewJili:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data NewJili holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to NewJili's legal obligations to retain certain data.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to NewJili's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact NewJili's Data Protection Officer at the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days, or within such other timeframe as required by applicable law.

The NewJili Platform is strictly intended for adults aged 21 years and above, consistent with Philippine regulations governing participation in casino-style gaming. NewJili does not knowingly collect personal data from individuals under the age of 21.

If NewJili becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited.

If you are a parent or guardian and believe that your child has registered on the NewJili Platform, please contact our support team immediately so that we can take appropriate action.

The NewJili Platform may contain links to third-party websites or services, such as payment provider portals. NewJili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the NewJili Platform.

The inclusion of any link to a third-party website does not constitute an endorsement by NewJili of that website or its content.

NewJili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect, where reasonably practicable.

The date of the most recent revision is always displayed at the top of this page. Your continued use of the NewJili Platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you must stop using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how NewJili is protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or NewJili's data protection practices, please contact our Data Protection Officer:

For general platform support, account queries, or responsible gaming assistance, please visit our FAQ page or our Responsible Gaming page. For information about your account rights and obligations, please review our Terms & Conditions.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been adequately addressed by NewJili.

This Privacy Policy was last updated on January 1, 2026. NewJili reserves all rights not expressly granted herein.